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Privacy Policy

Plain Language Summary

This Privacy Policy explains how Gathid collects, uses, and protects your personal information. It is written to meet global privacy standards, including the GDPR, CCPA/CPRA, LGPD, PIPEDA, and Australia’s APPs. You have rights regarding your data, and we are committed to transparency and your privacy.

Introduction

At Gathid, we value your privacy and are committed to protecting your personal information in accordance with applicable data protection laws worldwide, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA/CPRA), Brazil’s LGPD, Australia’s Privacy Act & APPs, Canada’s PIPEDA, and other regional regulations.

Scope of This Policy

This policy outlines how we collect, use, share, and protect personal information from individuals across the globe, including users, clients, business partners, and suppliers. It applies to all Gathid websites and services that reference this policy.

Out-of-Scope Data

This notice does not apply to personal data that our customers input into our systems regarding their own users. In those cases, we act solely as a service provider (‘processor’). If you are not a customer and have questions about such data, please contact the relevant customer directly.

Information We Collect & How We Use It

We collect the following categories of data:
  • Personal Information: Name, email, phone number, credentials
  • Technical Data: IP address, browser type, device ID
  • Usage Data: Pages visited, interaction history
  • Cookies & Tracking: Used to enhance experience
  • Business Relationships: Contact and contractual data
  • Physical Visits: Visitor logs for safety and compliance

Cookies & Tracking Technologies Policy

Gathid uses cookies and similar technologies to ensure the proper functioning of our website, improve user experience, and analyze traffic. We categorize cookies as follows:
  • Essential Cookies: Necessary for basic site functionality.
  • Performance Cookies: Help us understand how visitors interact.
  • Functional Cookies: Remember preferences and choices.
  • Marketing Cookies: Used for advertising and targeting.

Legal Basis for Processing

We process personal data under the following lawful bases, depending on jurisdiction:
  • GDPR: Consent, Contractual Necessity, Legal Obligations, Legitimate Interests
  • CCPA/CPRA: Rights to access, delete, and opt-out
  • LGPD: Transparency, Purpose Limitation, Legal Basis, DPO PIPEDA
  • APPs: Consent, Transparency, Data Minimization

    • Your Privacy Rights

    You may have the right to:
    • Access, correct, or delete your data
    • Object to or restrict processing
    • Withdraw consent at any time
    • Data portability (in some jurisdictions)
    To exercise your rights, please contact us at: ask@gathid.com

    Subprocessors

    We use third-party service providers (‘subprocessors’) to help deliver services. We maintain an up-to-date list of these providers available within our Trust Center

    Data Security & Retention

    We implement security best practices including encryption, access control, and monitoring. Data is retained only as long as necessary for its original purpose, legal compliance, or legitimate business interests.

    International Data Transfers

    For users outside of our primary region, we comply with international transfer requirements using Standard Contractual Clauses, adequacy decisions, or other appropriate safeguards.

    Sharing Your Information

    We do not sell your data. We only share information with:
    • Service providers under strict agreements
    • Legal authorities, when required
    • Business partners with your consent

    Children’s Privacy

    Our services are not directed to individuals under 16 years old. We do not knowingly collect data from children without appropriate consent.

    Data Protection Officer & Contact

    You may contact our Data Protection Officer (DPO) or privacy team:
    • Email: ask@gathid.com
    • DPO: Gathid Privacy Team
    • Mailing Address: PO BOX 4839, Robina Town Centre QLD 4230 Australia

    Updates to This Policy

    We may update this Privacy Policy from time to time. The current version will always be available on our website.
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